The participant from Chile has done all necessary steps and account verification, satisfied all withdrawal demands but funds were not deposited to his account since initiating withdrawal procedure on July thirteen. The complaint was turned down as the participant stopped responding.
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The participant from Brazil requested a withdrawal less than two months previous to submitting this criticism. Their income hasn’t been received but. The participant later confirmed the withdrawal was processed successfully, as a result we marked this complaint as resolved.
You can also see the amount of settled grievances within the provider, which demonstrates our determination to supporting our people. We often try to supply the most beneficial assist doable.
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Withdrawal requests have been rejected as a result of incorrect knowledge entered for crediting resources (bank information). We can not procedure the withdrawal to incorrect specifics as This may bring about the decline of your money.
Esto es lo que le podemos recomendar en esta etapa: puede crear nuevas solicitudes de retiro utilizando otros detalles bancarios o seleccionar otro método de pago.
FAQ part: Before reaching out for aid, players may possibly find it useful to discover the On line casino’s comprehensive FAQ part.
The player from Brazil asked more info for a withdrawal five days prior to distributing this criticism. in the long run, she productively received her winnings, so we shut the complaint as fixed.
The player from Chile has faced a hold off in his withdrawal method due to the fact August 13th Along with the On line casino blaming it about the external supplier. The participant stopped responding to our inquiries and remarks, so we turned down the grievance.